Consulting & Engineering Services

Firmware & configuration retrieval for applications without manufacturer support:

Frequently we are contacted by customers using boards in industrial equipment for which they no longer have manufacturer support.
Many of these applications use proprietary software loads or customized versions of standard realtime operating systems (VxWorks, OS9, pSOS, QNX, etc.)
These boards contain software either partially or completely stored in the on-board flash memory or EPROMS.
Unfortunately, VME and other industrial computer boards are not "plug-and-play", and a replacement board without this firmware will not function correctly in the machine.

If you're running with no support or spares and no firmware backups, you're one hardware failure away from a major problem, and potentially extended machine downtime.
To handle these situations, we have developed a number of techniques for retrieving customer application software/firmware for use in replacement boards.
This can be done using a spare board and then used to configure replacement units prior to shipment to the customer.
We also have methods for doing this remotely in certain cases, for situations where all working units are in production and cannot be removed.
Please contact us with the specifics of your situation.

Programming, preconfiguration, setup and deployment services:

If you are running an application which needs to be loaded into processor boards prior to deployment to sites, we can remove the overhead of handling it in-house.
Prior to deploying your hardware, we can preload your RTOS, software application or boot firmware, preconfigure boot variables and other settings.
We can also install PMC cards, integrate other hardware, or build complete systems, and conduct testing to verify correct operation of all components.
This service can be adapted to any application or embedded/industrial computing product, depending on your needs. Please contact us with your requirement.

Hardware migration services:

Eventually there comes a time when a hardware configuration is no longer supportable, for one reason or another.
A critical circuit board may be unavailable, custom ASICs or other chips for repair may be impossible to obtain reliably, or other factors come into play.
In these cases, we may be able to locate a functional replacement which will operate with your software with little or no modification.
If you're dealing with such a situation, contact us with the details and we will determine whether we can assist you.


Tel: +1 (978) 835-4539
Email: Sales@embeddedsales.com
DUNS# 873155886
CAGE Code: 4DXW9
Copyright 2013